FAQs

Frequently Asked Questions

How do I place an order with Lanovaria?
Placing an order is easy! Simply explore our collection on the website, choose the items you love, and proceed to checkout. Follow the steps to complete your purchase, and you'll be all set!
Can I change or cancel my order after it's been placed?
We understand that things can change. If you need to adjust or cancel your order, please get in touch with us within 24 hours. After that, the order may be in process, and unfortunately, we won’t be able to make changes.
How can I track my order?
Once your order is on its way, you’ll receive an email with all the tracking details. You can also track your package directly on our website using the tracking number provided.
Do you offer gift cards?
We don’t offer gift cards just yet, but stay tuned – it’s something we’re looking into for the future!
Is it safe to shop on Lanovaria’s website?
Absolutely! We use secure payment systems to protect your information every step of the way, so you can shop with peace of mind.
Do you offer international shipping?
Currently, we only ship within the United Kingdom. However, we’re working on expanding our shipping options to more countries, so stay tuned for updates!
What should I do if I receive a damaged item?
If your item arrives damaged, please reach out to our customer service team within 3 days of receiving it. We'll guide you through the process of returning or exchanging the item to make things right.

Need Help?
We’re always here to assist you! Don’t hesitate to reach out to our friendly customer service team:
📧 Email: info@Lanovaria.com
📍 Address: 10 Stowe Close, Buckingham, MK18 1HY, England
📞 Phone: +44 7418 632723